Frequently Asked Questions
Will you remove my lights at the end of the season?
Yes! Our professionals are dedicated to providing you with a beautiful, hassle-free holiday display. We remove the burden of shopping for necessary materials, installing lights, and removing the lights after the holiday season. Removal of your lights is included in our price and generally begins January 2. No appointment is necessary for removal. We remove lights on a geographical basis to ensure a quick removal for everyone.
When should I schedule my Christmas light installation?
Due to our short and fast-paced season, the sooner you schedule your installation, the better. We begin installing lights in early October (even though you won't turn them on that early) and end in late December. Call now to book an early appointment.
Do my lights stay on all day?
Most of our customers purchase an outdoor timer for convenience. We sell optional timers. The use of an outdoor timer is recommended.
Will you install lights that we already own?
No, we cannot insure or warranty the quality or workmanship of lights we don't provide.
Is there a difference between your lights and the ones I can buy at the big box retailers?
Yes, there is a difference. Our C9 LED bulbs, wiring and optional accessories are commercial grade. We use longer-life bulbs.
Do you also install commercial Christmas lights?
Yes, absolutely!
What if I have a problem with my lights?
If you have a problem, give us a call and we’ll be out within 24 hours.
It rained and now some of my lights don't come on.
You shouldn’t have that problem with our C9 LED bulbs. That issue is most common with the incandescent bulbs.
What is the difference between an incandescent bulb and an LED?
Seven C9 incandescent bulbs burn approximately the same amount of electricity as one C9 LED bulb. We only install C9 LED bulbs and we guarantee them for seven years from initial installation.